Document Excellence

Sales Co-Ordinator & PA to Telecoms:

Minimum Requirements:
• Matric
• Computer literate

Behavioral competencies and skills:
• Emotional Intelligence
• Negotiation skills
• Communication skills
• Detailed orientated
• Ethical
• Presentable
• Planning and organizing skills
• Coping with pressure
• Deciding and initiating action
• Conflict management
• Problem solving skills
• Good interpersonal skills
• Deadline driven

Duties and responsibilities:
• Assist the sales team with queries
• Update pricelist
• Draw up customer contracts
• Check sales team emails when they are not available
• Prepare sales quotations
• Respond to online customer and telephonic customer queries
• Liaise between departments and customers to ensure customer needs are met
• Work closely with the sales team to monitor the progress of the department and deals
• Liaise with the finance houses regarding documents and deals
• Input orders for suppliers on approved deals
• Follow up on delivery and installations
• Send customer expectation documents to MPS support and liaise with software analysts for software information
• Send service agreement to supplier and upload to relevant platform
• Once delivery, installation, etc. has been done, draw up COA and do invoice and send to relevant finance house
• Cancel existing service agreement if there is an upgrade and transfer to company’s name once machine is back in the warehouse
• Input all sales information into CRM
• Update quota spreadsheet
• Adhere to all protocols and maintain the highest ethical, moral and professional standards
• Act responsibly and build your reputation in the company and enhance the reputation of the company and your colleagues
• Maintain a professional appearance
• Maintain a professional, courteous attitude
• Ensure a pleasant, respectful and productive staff – management of staff – staff relationship
• Perform other duties as required from time to time