Business Development Officer

• Prospecting for new business by opportunity identification, area and business review, making telephonic contact and cold calling
• Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc.)
• Developing and updating knowledge of your own and competitors service offerings
• Gathering market intelligence / information in terms of freight service opportunities, competitor activities and reports, accordingly
• Determining customer needs and demonstrate Ditau Logistics products to them to suit their requirements, adding value to their business. Formally present the business proposal
• Negotiating prices and credit terms
• Working on continuously improving marketing strategies
• Achieving agreed sales targets
• Planning, organising, following-up and communicating progress to clients effectively
• Handling client enquires, queries and problems and facilitating resolutions
• Conducting monthly and weekly service call visitations
• Identifying and capitalising on service / sale extension opportunities
• Advising rate increases and processing procedural changes
• Building client relationships at all levels
• Monitoring client activity
• Ensuring that all information from sales is detailed and accurate
• Generating accurate quotes for all work requirements
• Preparing / submitting weekly new business reports
• Monitoring credit applications submitted for approval and expediting same
• Preparing recommended proposals for Sales managers approval
• Ensuring that all necessary measures are in place to guarantee customer satisfaction

Requirements:

• Grade 12 minimum
• 3 to 4 years sales experience
• MS Word, Excel and PowerPoint software applications
• Understanding of Freightware or similar management systems
• Selling process and techniques
• Basic principles of marketing
• Basic understanding of freight processes
• Computer literate
• New business development (prospecting/cold calling)
• Account management
• Advanced selling skills
• Commercial arithmetic calculations
• Writing progress reports / proposals
• Conduct formal presentations

NB: jobs that require an up-front payment are scams. Your discretion is advised.