Junior Reservations And Admin Consultant

ARE YOU...
* A travel consultant who loves working in the travel & hospitality industry?
* The person your friends always turn to for suggestions on their holiday destinations?
* Always ‘in the know’ about all the new hotel openings in town and the best places to go on holiday to?

YES? READ ON...
CometoCapeTown is looking for a passionate, motivated and resourceful individual to join our team. As a Reservations and admin consultant, you will be fulfilling leisure travel requests from local and international clients. You will be assisting the Reservations manager with many admin tasks and attending to a variety of enquiries, from accommodation sourcing, to tour sourcing and providing extra concierge services to our clients. Admin skills include but are not limited to, loading properties & tours onto the website, and updating outdated listings. You would be required to have exceptional customer service skills, skilful use of travel research and booking technology, and passion for travel.
The role will be based on a fixed shift pattern and will require some evening and weekend shifts.

WHO WE ARE
CometoCapeTown is an independent Cape Town travel portal based in the heart of the trendy Cape Town City Centre. Our journey began in 2002 as a website offering tailor-made travel packages. Soon afterwards, we added accommodation and property management, focusing on hotels, guesthouses, apartments and villas. In 2008, after many years of planning and research, the CometoCapeTown portal came to life.
Today, we are the leading provider of all things Cape Town – helping visitors from all over the globe plan their holiday right down to the last detail. Run by passionate Capetonians who have a wealth of experience and expertise, our insider approach enables you to discover the many highlights of Cape Town.

All our employees also enjoy:
* Flexible work arrangements

REQUIREMENTS:
* The candidate will need to be based in Cape Town
* Minimum of 1-2 years inbound travel experience, focusing on reservations, sales, and admin.
* Energetic and motivated team players who enjoy the challenge of meeting and beating targets
* People who are passionate about delivering high-quality personalised customer support and have excellent research skills.
* People who can use their initiative and creativity to best meet the needs of our clients
* Passionate about picking up the phone when needing to communicate with clients.
* Detail orientated.
* Can work independently and is self-motivated.
* Computer literate: Email, word, excel
* Having their own transport would be most ideal but not a deal-breaker.

NB: jobs that require an up-front payment are scams. Your discretion is advised.